Wilcox Tiered Dress - Saddle
Wilcox Tiered Dress - Saddle
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Composition & Care
Composition & Care
Fit & Model Information
Fit & Model Information
Delivery & Returns
Delivery & Returns
Returns/Exchanges
All sales are final, and refunds or cancellations are not allowed once payment is made. Please note that sale items are non-refundable and cannot be exchanged.
However, we accept returns or exchanges under the following exceptions:
- The item is defective or damaged upon arrival.
- An incorrect item was shipped.
To be eligible for a return or exchange, the following conditions must be met:
- The return/exchange request is submitted within 7 days of receiving the item.
- The item must be in the same condition as received: unworn, unused, with tags, and in its original packaging.
- The original receipt with the order ID must be provided.
Shipping
Details for the return address will be provided once your request is processed by our team. Please note that the shipping fee for returns will be the responsibility of the customer. Sayff is not liable for any items during return shipping until they are received.
Sale Items
Items purchased on sale or with discount coupons/codes are FINAL SALE and cannot be returned or exchanged.
The following are not considered manufacturing defects:
- Color variations due to studio lighting or screen display differences.
- Creases in the fabric.
- Slight transparency in light-colored garments (e.g., white).
- A size tolerance of +/- 2 cm.
For returns/exchange requests, please contact our customer support at hello@sayff.com. Requests will be processed within 1-5 working days. If approved, we will offer an exchange or store credit for the item's value.




